SERVICEME AI OPERATING PLATFORM

SERVICEME

All-in-One
Agentic AI
Operating Platform
From AI Tools to AI Organization

An all-in-one platform integrating multi-agent creation, collaborative orchestration, business execution, and security governance, helping enterprises build an operable, governable, and continuously evolving Agentic AI operating system.

Book a DemoExplore Capabilities
NEURAL SERVICE MESH SERVICEME Agentic AI Platform Visualizing five-layer architecture of governance, execution, connection, and deployment in fluid orchestration.
AGENTIC AI ARCHITECTURE
L1Human-AI CollaborationGoals & Approval
PolicyOversight
L2Governance ControlPermissions & Audit
RBACAudit
L3Agent OrchestrationWorkflow Execution
SkillsWorkflow
L4Knowledge ConnectionData + MCP
RAGConnector
L5Runtime FoundationDeploy & Scale
Hybrid DeployOn-Premise
SERVICEME
AI OPERATING CORE govern orchestrate connect
Next-Gen Enterprise Operating Model

Moving Toward Agentic AI Operating Model

The "enterprise software era" is being rewritten. Enterprise AI capabilities are undergoing four leaps: true Agentic AI is not about adding more chat interfaces, but connecting goals, knowledge, processes, systems, permissions, and human oversight into a continuously operating system.

Phase 1

Individual AI Use

Employees use AI as a personal productivity tool for writing, translation, summarization, and search.

Phase 2

Team AI Collaboration

AI enters departmental scenarios, assisting teams with content, analysis, and knowledge collaboration.

Phase 3

AI Workforce

Multiple agents are orchestrated to participate in business processes, cross-system execution, and result delivery.

Phase 4

Frontier Firm

Humans and AI jointly form organizational capabilities, with competitive advantage driven by intelligent collaboration.

SERVICEME Platform Capabilities

Enter the Agentic AI
Operating Model Era

SERVICEME is helping enterprises build the next-generation Agentic AI Operating Platform, providing the core support for scalable collaboration, operations, and governance of enterprise Agentic AI systems, making AI the continuously running intelligent productivity of the enterprise.

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Agent Orchestration

Design unified multi-agent collaboration workflows, enabling complex tasks to be decomposed, dispatched, coordinated, and reused.

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Enterprise Knowledge Ops

Connect enterprise knowledge assets, enabling agents to work with trusted data while continuously accumulating experience.

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System & Tool Integration

Connect business systems, data APIs, and enterprise applications, moving AI from answering questions to completing work.

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Operations Observability

Monitor agent calls, task progress, quality metrics, and cost consumption to continuously optimize AI operations efficiency.

Layer 1 Capability

Productivity Activation
Individual Efficiency Boost

Out-of-the-box AI office capabilities to quickly enter AI work mode, boosting individual efficiency and building AI usage habits.

Personal Workspace

One Entry Point, Orchestrating All Office Agents

Built around daily office workflows — reading, writing, translation, meetings, research, and data insights — all unified into the Super Agent workflow.

InputUnderstandDispatchDeliver
Super AgentUnified Dispatch Hub
AI Translator
AI Slide
Deep Research
AI Reading
AI Meeting
AI Data Analytics
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01

Super Agent

Unified orchestration of multiple Agent capabilities, automatically assigning and coordinating professional AI assistants — one entry point to simplify the entire workflow!

🌐
02

AI Translator

Supports 100M long documents, 100 concurrent files, Word, PPT, PDF (including scanned), Excel, and more formats.

🖼️
03

AI Slide

Integrated with enterprise internal knowledge base for more controllable content, quickly generating from corporate templates with high-quality delivery.

🔎
04

Deep Research

Human-AI collaborative research mode with automatic research path planning, multi-round reasoning, and support for manual editing and correction.

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05

AI Reading

Multi-modal document parsing with fast structured output for long documents (100M).

🎙️
06

AI Meeting

Real-time translation for international multilingual meetings, quickly generating structured meeting minutes.

📊
07

AI Data Analytics

Intelligent data querying with one-click visualization insights and charts to quickly support business decisions.

✨
08

More Agents

Continuously expanding AI capability matrix to meet diverse enterprise needs…

Layer 2 Capability

Department-Level Empowerment
Business Scenario Enhancement

Targeting mature business processes in procurement, supply chain, sales, customer service, legal, and operations — building reusable department-level Agent templates to move AI from personal tools into real business execution.

Business Functions

Deep Into Enterprise Business Processes

Through department-level Agent templates, workflow orchestration, and system integration, embedding AI capabilities into daily enterprise processes — covering the full chain from requirement identification, task execution, to result delivery.

ProcurementSupply ChainSalesCustomer ServiceLegalOperationsFinanceMarketingMore
AI
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⚙️
📊
🔁
🧾 Smart Procurement

Supplier Quote Aggregation & Comparison Sheet

Demand ParsingAuto RFQQuote CollectionComparison AnalysisReport Generation
📦 Smart Supply Chain

Order Fulfillment Verification & Shipping

Order VerificationInventory CheckOutbound TasksPick & PackLogistics Tracking
📈 Smart Sales

Opportunity Insights & Sales Follow-up

Opportunity AnalysisCustomer InsightsProposal GenerationQuote CreationSales Follow-up
🎧 Smart Customer Service

Service Reception & Ticket Routing

Intent RecognitionAuto ReplyKnowledge SearchTicket RoutingService QA
⚖️ Smart Legal

Contract Review & Risk Identification

Contract ReviewRisk IdentificationClause ComparisonSummary GenerationCompliance Check
📊 Smart Operations

Business Data Aggregation & Analysis

Data AggregationKPI AnalysisAnomaly AlertsWeekly ReportDecision Support
Layer 3 Capability

Industry Value Reshaping
Deep AI Innovation

Based on enterprise scenarios and industry know-how, building vertical industry Agents, business templates, and solutions — constructing deep AI applications for vertical industries to drive new business models and growth capabilities.

Industry Know-how

From Scenario Templates to Industry-Level AI Applications

Accumulating vertical industry Agents, business process templates, and data-knowledge pipelines to form replicable industry solutions.

AI
🛒
💊
🚗
🏭
🏦
🏢
🔬
···
🛒Retail & E-commerceLivestream AnalyticsReview AnalysisPre-sales ConsultationAfter-sales Routing
💊Healthcare & PharmaMedical Literature SearchDrug Info Q&AAdverse Reaction SummaryPolicy Research
🚗Automotive ServiceAfter-sales DiagnosisRepair Knowledge Q&AParts LookupService Ticket Summary
🏭Manufacturing & R&DProduct InnovationProcess Doc Q&AQC Report AnalysisEquipment Inspection
📊

Livestream Data Analytics

Real-time insights into livestream traffic, conversion, and user behavior to help brands optimize product selection, ad spend, and trending operations.

💬

E-commerce Review Analysis

Intelligent analysis of e-commerce platform user reviews and sentiment feedback, uncovering consumer preferences to support product optimization and brand management.

🔎

AI Intelligence Expert

Aggregating medical literature, policies, and industry data to provide intelligent analysis and trend insights for pharmaceutical companies and medical institutions.

🧠

Product Innovation R&D

Based on market insights, user feedback, and industry trends, assisting product planning, solution design, and innovation decisions to accelerate new product R&D.

🛠️

After-sales Fault Diagnosis

Combining fault data and repair experience to quickly identify root causes, improving after-sales diagnostic efficiency and service quality.

🤝

A2A Smart Customer Service

Coordinating diagnostic, order, and parts Agents with multi-modal interaction, enabling complex fault resolution and ticket closure in seconds.

Enterprise Security & Governance

AI Entering Business
Must First Be Governed

When agents begin accessing enterprise knowledge, data, systems, and processes, the platform must provide full-chain governance capabilities spanning permissions, data, models, and audit.

🛡️

AI Security Protection

Safeguard enterprise data and interaction security throughout AI usage.

PII MaskingPrompt SecuritySensitive Content ProtectionAccess ControlAudit & Compliance
⚙️

AI Runtime Governance

Unified management of model calls and runtime quality.

Model GuardrailsToken MonitoringModel GatewayMulti-Model RoutingCost & Performance Optimization
🗂️

AI Asset Accumulation

Systematically accumulate reusable enterprise AI capability assets for continuous reuse and evolution.

Prompt TemplatesRAG PipelinesAgent SkillsWorkflow Templates
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AI-Ready Data

Unified connection of scattered enterprise data, knowledge, and business systems — building AI-understandable, callable, and collaborative data infrastructure.

CRMERPSAPKMSData PlatformBusiness Applications
Organizational Evolution

From AI Tools
To Frontier Firm

SERVICEME's core value is helping enterprises upgrade AI from a personal tool to an organizational capability, ultimately forming a sustainable human-AI collaborative operating system.

AI User

Individual efficiency boost

AI Collaborative Team

Department efficiency boost

AI Workforce

Agents participating in execution

Frontier Firm

Humans and AI co-operating the enterprise

Ready to Build Your Enterprise Agent AI Operating Platform?

With SERVICEME, upgrade agents from point tools to an operable, governable, and scalable organizational capability.

Book a Demo